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How It Works

  1. Shop. Each plant page shows its size, water needs and how it fits your ZIP.

  2. Check out. Your ZIP sets your delivery zone and rate. See delivery rates. Have a date in mind? Add a note at checkout.

  3. We confirm. We check that your plants are available and give you a delivery window.

  4. Delivery day. Look everything over. If a plant isn't right, we'll replace it or refund it. Not home? Let us know within 24 hours. Box trees (30 inch box and up) are curbside only.

  5. Plant within 7 days. In My Plants, send photos of the hole, the plant in the ground and your watering setup: drip, bubblers or a hose on a timer. That starts your coverage. Until they're planted, keep them watered and out of direct sun.

  6. Check in. At Day 90, 6 months, 1 year and 2 years. Each on-time check-in keeps your coverage going. The last three each earn 5% back in store credit, up to $250. One check-in per order can be up to 7 days late. Miss one and coverage ends, but later check-ins still earn credit.

  7. Something wrong? Tell us in My Plants. Covered replacements come free on our next route, or sooner for the regular delivery fee. See what's covered.

  8. Share. Happy with your plants? A Google review helps a neighbor find us.