Shipping policy
Last updated: October 13, 2026
We deliver plants in Arizona only. We do not ship plants by carrier. Delivery only. We source from multiple growers all over Arizona, so we do not have one physical location.
What delivery costs
| Where | Free delivery over | Under that | Order minimum |
|---|---|---|---|
| Phoenix, Scottsdale, Mesa and nearby | $99 | $19 | None |
| San Tan Valley, Maricopa, Casa Grande and nearby | $199 | $49 | $99 |
| Prescott, Sedona, Payson, Globe and nearby | $449 | $99 | $199 |
| Everywhere else in Arizona | Outside our regular delivery area. Contact us for a delivery quote. | ||
Your ZIP decides which applies. Check it in the header, or see the city list on How Delivery Works. The delivery fee is shown at checkout before you pay. A quoted delivery is charged when you accept the quote.
How long it takes
- Phoenix, Scottsdale, Mesa and nearby: typically 5 to 7 business days
- San Tan Valley, Maricopa, Casa Grande and nearby: typically 7 to 10 business days
- Prescott, Sedona, Payson, Globe and nearby: typically 7 to 14 business days
- Everywhere else in Arizona: scheduled with you
After you order, we reach out to confirm your plants are available and give you a delivery window, not a whole day. Have a date in mind? Add a note at checkout. Need it sooner or on a certain date? Reach out and we'll see what our routes allow.
These times are estimates. If we cannot deliver in the window we gave you, we tell you. You can pick a new window, swap a plant, or cancel any undelivered item for a full refund.
Delivery day
- Plants are delivered to your home or job site and placed where you want them, not just inside the gate, as long as the path is safe and clear. Large specimens are the exception, see below.
- Look over every plant at delivery. If one isn't right, we'll replace it or refund it. Not home? You have 24 hours from delivery to tell us about a problem. See our Refund policy.
- If nobody will be home, tell us where to leave your plants. Plants left as you asked are your responsibility once they are dropped off.
- If a delivery cannot be completed in the confirmed window, for example a locked gate or unsafe access, we will contact you to set a new window.
- Planting is not included.
Summer and weather
June through September, deliveries run early, so plants come off the truck in the morning. If a window would leave a plant sitting in the sun for hours, we move it. We also move deliveries for extreme heat, storms, freezes or unsafe roads, and we tell you as soon as we know.
Large specimens (30", 36" and 48" Box)
- Large specimens are curbside delivery only. Plan on having your landscaper or installer move it into place.
- Large specimens deliver curbside for $50 to $75, depending on your ZIP. The fee is added in the cart only when a box tree is in your order, and it replaces your regular delivery fee.
- Large specimens (30", 36" and 48" Box) deliver within the Valley. Farther areas have a very high order minimum and a higher delivery cost. Still want one? Reach out and we'll work with you.
- Orders without large specimens keep your regular delivery cost and minimum.
- The tree is set at the curb or the edge of the driveway closest to the street, where the truck can safely reach. It is not carried into the yard, through gates or onto a slope.
- Tell us about narrow streets, low wires, steep drives, gate codes or HOA rules when you order. If the truck cannot safely reach the curb, we will call you to set a new plan. If no plan works, you get a full refund for the tree and the fee.
- Check the tree when it is set down. The tree is your responsibility once it is delivered. Keep it watered and shaded until it is planted.
- A box tree is very heavy. Moving and planting it takes the right tools and people. Whoever you hire to move and plant it works for you, not for us.
Damage during delivery
If your property is damaged during delivery, tell us that day with a photo and we will make it right. Please keep pets inside and tell us about sprinkler heads, soft ground or anything fragile on the path.
When the plants become yours
Plants become yours, and your responsibility, when they are delivered or left where you asked. That does not change anything in our Refund policy or Grow With Us Limited Warranty.
Questions
Call (480) 620-4838, use the contact page or email hello@arizonaplantpeople.com.